Frequently Asked Questions
Last updated: 19 July 2026
Movemental respects your privacy and is committed to protecting the personal information you provide through our website.
1. Information We Collect
When you submit an enquiry form, we may collect information such as:
- Your name
- Email address
- Contact number
- Organisation name
- Information included in your message
2. How We Use Your Information
We may use your information to:
- Respond to your enquiry
- Contact you regarding our programmes, services or activities
- Provide information you have requested
- Improve our services and website experience
- Maintain internal administrative records
We will not use your personal information for purposes unrelated to your enquiry unless we have obtained your consent.
3. Sharing of Information
We do not sell, rent or trade your personal information.
Your information may be shared with authorised employees, service providers or partners where necessary to respond to your enquiry or operate our website. These parties are expected to protect your information and use it only for the intended purpose.
We may also disclose information where required by law or regulatory authorities.
4. Data Protection
We take reasonable administrative and technical measures to protect your personal information against unauthorised access, collection, use, disclosure, copying, modification or loss.
However, no method of electronic transmission or storage is completely secure.
5. Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, fulfil the purposes for which it was collected or meet legal and administrative requirements.
Information that is no longer required will be deleted or anonymised where reasonably possible.
6. Access, Correction and Withdrawal of Consent
You may contact us to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Withdraw your consent for the continued use of your information
- Request the deletion of your information, where applicable
Withdrawal of consent may affect our ability to respond to your enquiry or provide certain services.
7. External Websites
Our website may contain links to external websites. Movemental is not responsible for the privacy practices or content of these websites.
8. Changes to This Policy
We may update this Privacy Policy when necessary. Any changes will be published on this page together with the updated revision date.
9. Contact Us
For questions or requests relating to this Privacy Policy or your personal information, please contact us.